Friday, November 6, 2009

Competition Breeds Service Excellence

Published Wednesday, October 01, 2008

I have seen several great EMS organizations over the course of my career. These organizations were focused on medicine and had both medics who had great attitudes and physicians and EMS managers who were dynamic and respected. When I was new to EMS in the early 1980s, I heard legendary stories of the great medicine at Denver General, Seattle Medic One and Ada Country EMS in Boise, Idaho. These agencies had peer groups that insisted on quality and had strong physician medical directors. Those types of legendary EMS agencies are becoming harder and harder to find. Mike Taigman, ...

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