Monday, November 2, 2009

Managed Expectations

Published Saturday, November 01, 2008

When firefighters become officers, they move from the watch desk to the office and from the jump seat to the cab. But the physical move is not the critical move; the mental and emotional moves are critical. Firefighters can train in-house or through public and private sources. They can attend college-level courses in traditional or non-traditional settings. Firefighters can acquire experience through their own activities or by studying unusual incidents. They also can learn by watching officers engaged in both administrative and operational settings, learning to model the effective and avoid the ineffective. The difficult phase of becoming ...

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