Friday, November 6, 2009

Benchmark challenge

Published Thursday, August 01, 2002

Certain tasks make fire chiefs cringe, and budgeting is one of them. One of the more difficult tasks in budgeting is either reporting your agency's performance for the previous year or justifying budget requests by comparing your agency's performance to that of comparable departments. Measuring your agency's performance or comparing it against other agencies can be risky for several reasons. First, the media love to compare one fire department to another, which often puts one in a less-than-favorable light. Second, when seeking additional resources to get the job done, decision-makers often want to compare your performance to that ...

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