Saturday, November 21, 2009

911 Emergency: Will You Please Hold?

Published Tuesday, March 01, 2005

The nation's venerable emergency 911 system is about to be rescued itself, courtesy of a next-generation 911 program. The project, launched by the National Emergency Number Association, hopes to address issues associated with upgrading the system through the integration of emerging voice, video and data technologies. The age of terrorism may have put America on permanent Yellow Alert, but cell phones, voice-over IP, text devices, instant messaging, Global Positioning Systems and camera phones have given the nation a universal watchdog. The problem is, the nation's emergency 911 infrastructure has been left behind, a relic largely incapable of accommodating ...

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